SUPPORT

Your subscription gives you access to the latest titles which work on the leading devices. From smartphones to tablets, eReaders to laptops or PC's, you can enjoy content on the go.
Our site is compatible with a whole host of browsers. These include: Safari, Google Chrome, Firefox, Opera and Intnet Explorer 8 or greater when used on the following operating systems, Windows Phone, Windows, Mac OS, iOS, Android, or Linux.
In this instance we recommend you contact us directly at 1-844-736-9972 so that we can help diagnose the problem. It will help us if you can provide the kind of device being used, the operating system, and the name of the content you are having difficulties using.
Technical support and speak to a dedicated member of our support team. Use the contact form to describe the issue you are having and a member of staff will respond to your inquiry.
If you're having issues, make sure you have Adobe Digital Editions installed. Get it here.
To resolve technical issues in accessing content, please contact our support team. To help us troubleshoot problems, please let us know the title, type of device, and issue you are having.
Send us the issue you are having by completing the contact form for Support Services. One of our customer service representatives will reply as quickly as possible.
We add new content every day. Got a specific request? Let us know by contacting one of our representatives.
You can cancel your account at any time. Contact one of our customer service representatives at 1-844-736-9972 or complete the online form. No questions asked and cancelling is hassle-free.
We are happy to compensate you in the event of fraud, technical problems, or accidental charges. If the site did not provide the content or experience you hoped for, speak to a member of the team to see if you qualify for a refund.

We make every effort to process refunds within 24 hours. We will send an email confirmation to the email address that we have on file. We ask that you allow 3 to 7 business days for the credit or refund to show in your account. To learn more about our refund policy, call us toll-free at 1-844-736-9972.
If you have cancelled your membership, but were still charged, please contact our customer support team. Upon cancelling, you should have received an email confirming termination of your account. If you have not received this, please let us know.
Want to speak to a member of staff? No problem, just call us on 1-844-736-9972 or send an email to support@readgrad.com.
If you decide to cancel your account you will receive a confirmation email shortly afterwards. If you do not receive this please contact a support representative to prevent further billing.
You can use as many devices as you like. All you need is an internet connection.